Shipping Policy
Thank you for choosing Maizinoly! We are dedicated to providing you with the best shopping experience possible. Please read our shipping policy carefully to understand how we process and deliver your orders.
Delivery Time Calculation:
Delivery time equals processing time plus shipping time.
Business Days: Monday – Friday (excluding holidays)
Warehouse Address: 2122 Belhaven Ln SE, Atlanta, GA 30315, United States
1. Processing Time:
At Maizinoly, once payment is successfully completed, the order processing procedure begins immediately. Typically, this process takes 1 to 2 business days to complete. Orders submitted after 12:00 PM will be scheduled for processing on the following business day.
2. Shipping Time:
US Standard Shipping: 3–4 business days
International Shipping: 10–20 business days
3. Estimated Delivery Time:
US Standard Shipping: 4–6 business days
International Shipping: 11–22 business days
Address or Product Changes
Any modifications made to the shipping address or products within an order may extend the processing time by an additional 1 to 2 business days. We always try to accommodate our customers’ requests to the best of our ability, adjustments to orders require careful review and coordination to ensure accuracy. Consequently, our team may need extra time to process these changes effectively.
Shipping Fee
We apply a flat-rate shipping policy to all orders, regardless of the quantity of items purchased. This means a fixed shipping fee is applied to each order, regardless of the number of items included in the shipment.
- $5.79 for shipping within the United States.
- $12.95 for international shipping.
Tracking Your Order
After your order is shipped, you will receive a Tracking Number via email within 2–3 business days. We primarily use USPS, DHL, and FedEx for shipping. You can track your package using the provided Tracking Number on our website: https://www.aftership.com/en/track.
Issues with Tracking Number
Tracking numbers may take 1–2 days to be updated in the carrier’s system. If the tracking number does not work within 3 business days, please reach out to us at [email protected] for assistance.
Missing Items
If you find any items missing from your order, kindly inform our customer service team at [email protected] within 48 hours of receiving the package.
Please provide detailed information, including the order number and item description, to facilitate swift resolution.
Late Deliveries
While we strive for punctuality in our deliveries, unforeseen circumstances can sometimes cause delays.
Possible reasons for delays include incorrect addresses, adverse weather conditions, or international customs procedures, among others.
If your delivery is delayed, please get in touch with us at [email protected] for resolution within 2 business days. We are committed to resolving any issues promptly and ensuring your satisfaction.
Questions or Concerns:
If you have any questions or concerns regarding our shipping policy or the status of your order, please don’t hesitate to contact our customer service team.
By placing an order with Maizinoly, you agree to abide by our shipping policy outlined above.